In Episode #7 of WCVL Civility Speaks Out, co-hosts Andrea Weckerle and Sue Jacques interview Christine Porath, Ph.D. Christine, a Professor at Georgetown University’s McDonough School of Business, researches incivility and its effects on organizations and the work environment. She is the author and co-author of numerous journal articles such the recent Thriving in the workplace: Towards its Measurement, Construct Validation, and Theoretical Refinement which was published in the Journal of Organizational Behavior (2011), and she is also co-author of the book The Cost of Bad Behavior—How Incivility Damages Your Business And What You Can Do about It.
In this interview, Christine talks about her extensive research which reveals that creating a more positive work environment where both institutions and individuals can thrive is actually good for business and the bottom line.
You can listen to the entire interview here.
Past Episodes of WCVL:
• In Episode #1, Andrea Weckerle and The Civility CEO Sue Jacques talk about why they’ve dedicated their careers to the subject of stemming hostility and promoting civility, what their definition of civility is, and why we see so many examples of questionable behavior online.
• In Episode #2, Tom Grogan and Walter “Scotty” Scott of the Oshkosh Civility Project in Oshkosh, Wisconsin, USA share what they’ve done in their local community to promote civility in media, business and everyday life.
• In Episode #3, David Yamada, law professor and founding Director of the New Workplace Institute at Suffolk University Law School in Boston, talks about institutional and workplace bullying, as well as some of the legislative efforts he believes need to occur to protect employees from workplace harm.
• In Episode #4, Sam Horn, author of the best-selling book Tongue Fu! as well as POP!, ConZentrate and What’s Holding You Back? talks about how to resolve arguments, how to avoid rude people from ruining you day, and how to keep your emotions under control.
• In Episode #5, Jimmy Wales, founder of Wikipedia and co-founder of Wikia.com, talks about why civility is important to him and what concrete steps we can take to create a more civil social environment.
• In Episode #6, Nate St. Pierre, founder of ItStartsWith.Us, Love Bomb, and Love Drop, talks about his philosophy that small ideas really can change the world, and how civility is both a mindset and a process that each of us can model every single day.