In Episode #4 of WCVL Civility Speaks Out, co-hosts Andrea Weckerle and Sue Jacques interview Sam Horn, the author of the best-selling book Tongue Fu! as well as POP!, ConZentrate and What’s Holding You Back?
Using real examples, Horn talks about how to resolve arguments, how to avoid rude people from ruining you day, and how to keep your emotions under control. You can listen to the entire interview here.
Past Episodes of WCVL:
• In Episode #1, Andrea Weckerle and The Civility CEO Sue Jacques talk about why they’ve dedicated their careers to the subject of stemming hostility and promoting civility, what their definition of civility is, and why we see so many examples of questionable behavior online.
• In Episode #2, Tom Grogan and Walter “Scotty” Scott of the Oshkosh Civility Project in Oshkosh, Wisconsin, USA share what they’ve done in their local community to promote civility in media, business and everyday life.
• In Episode #3, David Yamada, law professor and founding Director of the New Workplace Institute at Suffolk University Law School in Boston, talks about institutional and workplace bullying, as well as some of the legislative efforts he believes need to occur to protect employees from workplace harm.