We’re frequently asked what books we recommend as part of someone’s cybercivility reading list. Since cybercivility is an area that draws from different disciplines, the materials naturally come from different fields as well. Below is an initial list. We regularly update this list, which you can find here as well.
Conflict Management
- Patricia Evans, The Verbally Abusive Relationship: How To Recognize It and How To Respond, Patricia Evans (Adams Media, 2010)
- Patricia Evans, Controlling People: How To Recognize, Understand, and Deal with People Who Try to Control You (Adams Media, 2002)
- Bernard Mayer, The Dynamics of Conflict Resolution: A Practitioner’s Guide (Jossey-Bass, 2000)
- Gary Namie and Ruth Namie, The Bully at Work: What You Can Do to Stop the Hurt and Reclaim Your Dignity on the Job (Sourcebooks, 2009)
- Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, Stephen R. Cover, Crucial Conversations: Tools for Talking When Stakes are High (McGraw-Hill, 2002)
- Victoria Pynchon, A is for Asshole: The Grownups’ ABCs of Conflict Resolution, (Reason Press, 2010)
- Tim Ursiny, The Coward’s Guide to Conflict: Empowering Solutions for Those Who Would Rather Run Than Fight (Sourcebooks, 2003)
Online Reputation Management
- Michael Fertik and David Thompson, Wild West 2.0: How to Protect and Restore Your Reputation on the Untamed Social Frontier (AMACOM, 2010)
- Saul Levmore and Martha C Nussbaum, eds., The Offensive Internet: Speech, Privacy, and Reputation (Harvard University Press, 2011)
- Sue Scheff and John W. Dozier, Jr. , Google Bomb: The Untold Story of the $11.3M Verdict That Changed the Way We Use the Internet, (HCI, 2009)
- Daniel Solove, The Future of Reputation: Gossip, Rumor, and Privacy on the Internet (Yale University Press, 2007)
Privacy
- Daniel Solove, The Digital Person: Technology And Privacy In The Information Age (NYU Press, 2004)
- Daniel Solove, The Future of Reputation: Gossip, Rumor, and Privacy on the Internet (Yale University Press, 2007)
- Daniel Solove, Nothing to Hide: The False Tradeoff Between Privacy and Security (Yale University Press, 2011)
Public Discourse
- David Denby, Snark: It’s Mean, It’s Personal and It’s Ruining Our Conversation (Simon & Schuster, 2009)
- Robin Dunbar, Grooming, Gossip and the Evolution of Language (Harvard University Press, 1996)
- Cass R. Sunstein, On Rumors: How Falsehoods Spread, Why We Believe Them, What Can be Done (Farrar, Straus and Giroux, 2009)
Misc.
- Tyler Cowen, What Price Fame? (Harvard University Press, 2000)
- Jared Duval, Next Generation Democracy: What the Open-Source Revolution Means for Power, Politics, and Change (Bloomesbury USA, 2010)