A while back we wrote about the importance of online community managers learning conflict management skills. With that in mind, CiviliNation has created a survey that will help determine community managers’ basic level of conflict management skills and what they feel their most pressing needs are. Our goal is to use the survey results to create customized training for community managers, an important step in minimizing the total number of online disputes.
If you’re an online community manager, please take a few minutes to complete the survey and let others know about it as well. By completing the survey you’ll also be eligible to win a $25 Amazon gift certificate or a donation to your favorite charity!
Click here to take the survey now.